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How to Contact the IRS by Phone, Internet, Mail, or Fax

You Can Contact the IRS in a Variety of Ways


Have questions on your tax return, refund status, or need help? The IRS makes itself quite accessible. You don’t have to fear the IRS. While nobody wants to talk to them about an audit, they are there to help you with your taxes. Whether it’s a question on a form, a misplaced document, or wondering about estimated taxes, they will be happy to help. Here are the easiest ways to contact the IRS.


If you’re reading this, chances are you’re connected to the internet. Thanks to the availability of the internet today, one of the best ways to get the information you need is directly from the IRS website. Here, you can download virtually any form or publication.

Aside from the instant 24-hour access to forms, you have a tremendous amount of information right at your fingertips. Frequently asked questions, tax law changes, and even planning calculators.


If you need to get in touch with the IRS but don’t have a computer handy, the next best option is the telephone. They have set up a few toll-free numbers to assist you:

  • 1-800-829-3676 – If you need to order forms, publications, or instructions.
  • 1-800-829-1040 - If you have tax questions regarding your personal income taxes.
  • 1-877-777-4778 – The Taxpayer Advocate: If you have tax questions that you’re unable to resolve.
  • 1-800-829-4477 – This is a collection of pre-recorded messages that cover a wide variety of tax topics.


If you don’t mind waiting a while for your response, you can always send traditional correspondence via the mail. The most effective way to get in touch with someone by mail is to contact the director for your local IRS district or your local taxpayer assistance center. You should allow 30 days for a response.


Finally, you can obtain most IRS forms or instructions sent to you directly via fax. Use your fax machine to call the IRS TaxFax service at 703-368-9694. Make sure your fax machine allows you to hear the audio prompts. After following the instructions, the forms you requested will be faxed to you.

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